About ShopAdultToys.com

Is ShopAdultToys.com legit?

Yes, absolutely. ShopAdultToys.com is a legitimate & trustworthy website, we have delivered over 10,000 dolls with 100% accuracy.

Are the sex dolls you sell authentic?

ShopAdultToys.com is authorized by over 20 brands/ manufacturers, we have got the certificates of authorization (more details by clicking here).

We will help you to check it. You’re able to check the authenticity of your purchased sex doll by entering an Anti-Fake code on official websites’ anti-fake system. If it is fake, we promise 100% full refund.

Why buy a doll through vendor instead of the manufacturer directly?

As a bridge connecting customers and manufacturers, we can quickly communicate in multiple language and promptly help solve various problems that customers may encounter, while manufacturers are more focused on process research and production.

Moreover, our team has an in-depth understanding of each brand and can fully consider the needs of customers, resulting in the best purchasing experience.

Why choose ShopAdultToys.com to buy sex doll?

ShopAdultToys.com is a global & professional adult sex dolls vendor, all dolls are 100% authentic. We focus on medical-grade TPE/Silicone sex dolls and work with many well-known brand sex doll manufacturers such as WM, Zelex, Irontech, Game Lady, SEDOLL, Starpery, etc. Most of them are approved & verified love doll manufacturers on The Doll Forum(TDF).

We’re committed to providing you with the best online sex doll shopping experience by offering high-quality, affordable sex dolls and excellent customer service. In addition, we also provide customization services to meet any of your selected real doll needs to fulfill your sexual fantasies.

About Sex Dolls

Is it legal to buy a sex doll?

In most countries and regions, it is legal to purchase and own sex dolls for personal use. However, laws can vary, so we recommend checking your local regulations if you have any concerns. You can learn more about sex doll’s legal restrictions and issues on Wikipedia.

Are your dolls safe to use?

Yes, our dolls are made from 100% body-safe materials that are phthalate-free and non-toxic. However, it’s important to follow proper cleaning and hygiene practices to ensure safe use.

Do you offer a best price guarantee?

Shop with confidence knowing you’re getting the best price. If you find a lower price elsewhere, we’ll match it to ensure you always get the best deal.

What materials are your dolls made of?

Our dolls are primarily made from high-quality Silicone or TPE (Thermoplastic Elastomer).

Silicone: Considered a premium material, silicone is non-porous, more durable, and often has a more realistic texture and feel. It’s generally more expensive than TPE.

TPE: Offers a soft, realistic skin-like feel and is more affordable. It’s a porous material and requires proper cleaning and care.

The specific material will be clearly stated in the product description of each doll.

How realistic are your dolls?

We strive to offer dolls with a high degree of realism in terms of appearance, skin texture, and body proportions. Many of our dolls feature:

  • Realistic facial features and expressions.
  • Articulated joints for posing.
  • Soft, lifelike skin and realistic painting.
  • Detailed body sculpting.

The level of realism can vary between different doll models and price points. Please refer to the product photos and descriptions for details on each doll.

What is the difference between a removable vagina and a built-in/fixed vagina?

Built-in/fixed vagina is built into the doll body just like a real woman’s vagina and are not removable.

Removable vagina comes with a vaginal insert that looks like a sleeve and can be easily inserted or removed from the private parts.

Which is better? However, they each have their pros and cons. Fixed vagina offers a more realistic user experience, while removable vagina is easier to clean and replace.

What are doll standing feet?

Most dolls have an option called “standing feet”, which usually refers to the doll’s feet, which are equipped with 3 screws extending from the foot plate to the sole of the foot. The screws are visible and are supposed to be reinforced as hard points to support the weight of the doll, reduce pressure on the feet, and avoid damaging the delicate skin. However, these areas are prone to local skin tears because the screws penetrate the skin.

Moreover, some brands’ silicone dolls now have a new “hard feet” option, which is also an option for “standing feet”. It has the same function as the standing feet with 3 screws. But better, they only need the feet themselves to support the entire body.

For both standing feet with screws and hard feet, it is not entirely recommended to let any doll just stand and support its own weight. Always use some kind of support to distribute the weight and keep it stable. Alternatively, use a specialized doll/mannequin fixture or stand. I know it may dispel your fantasy, but this is the reality of dolls at present.

What is a lubricant-free vagina?

A lubricant-free vagina is one that can be used without any additional lubricant. It has a condensed lubricant inside, and you just need to apply some plain water into the vagina to make it fully lubricated.

Can I customize my doll?

Customization options vary depending on the doll and model. Some common customization options may include:

  • Hair Color and Style: Choose from different wigs or implanted hair options.
  • Eye Color: Select from various realistic eye colors.
  • Skin Tone: Some dolls are available in different skin tones.
  • Body Type/Measurements: We offer dolls in various sizes and body types.
  • Optional Features: Some dolls may offer features like heating rods, voice options, or interchangeable parts.

Please check the product page for specific customization options available for each doll. If you have a special request, feel free to contact our customer support.

You can also custom a sex doll based on a real person, but please confirm that you have obtained permission or authorization from the real person. We do not make custom orders for sex dolls that are 100% identical to a celebrity.

What sizes and weights are your dolls?

We offer dolls in a range of sizes, typically measured by height. Doll heights can range from petite to life-size and beyond. The weight of the doll will depend on its size and material. Detailed measurements and weight are provided on each doll’s product page.

Do you offer male dolls?

Yes, we offer a selection of male sex dolls. You can find them in our male doll section or by using the search function on our website.

Do you offer any accessories or clothing for the dolls?

Yes, we offer a range of accessories and clothing for our dolls, including [wigs, lingerie, outfits, cleaning supplies, etc.]. You can find these in our sex doll accessories section.

How durable are the sex dolls?

Our dolls are made from durable materials, but they are not indestructible. If you use and care them in the right way, they can last for years. Avoid excessive force or rough handling, which could cause tears or damage. Learn more about how to care a sex doll!

How to store a sex doll?

Proper storage will help maintain your doll’s shape and prevent damage.

  • Store your doll in a cool, dry place away from direct sunlight and extreme temperatures.
  • Ideally, store your doll lying flat in a storage bag or box or hanging it. Avoid storing it in a standing position for extended periods, as this can put stress on the joints.
  • Keep your doll away from sharp objects or anything that could puncture or tear the material.
How to clean a sex doll?

Proper cleaning is essential for hygiene and longevity. To clean your doll:

  • Use warm water and mild soap or a specialized doll cleaner. Avoid harsh chemicals or abrasive cleaners.
  • Gently wash the doll’s body with a soft sponge or cloth.
  • Rinse thoroughly with clean water.
  • Pat the doll dry with a soft towel.
  • Allow the doll to air dry completely before storing or using. You can use talcum powder or baby powder to help absorb moisture and keep the skin smooth.

Tip: Don’t get the neck and head too wet or immersed in water when washing your doll, as this will cause any metal parts to rust. If you accidentally get the metal parts wet, be sure to dry them immediately.

Please visit this page to learn how to care sex doll.

Will the doll's skin be stained?

Sex dolls’ skin might be stained by dark fabrics, please keep your doll away from dark fabrics. Remember to wash clothes before dressing your doll. It is best for dolls to wear light-colored loose-fitting clothes.

What can I do if the finger skeleton pierces the skin?

If the finger pierces the skin of your doll, just push it back inside. If you want flawless skin, repairs can be made using repair kits specifically made for these materials (TPE and silicone).

Can I repair my doll if it gets damaged?

Minor tears or punctures in TPE or silicone can sometimes be repaired with specialized repair kits available for these materials. For more significant damage, please contact our customer support for advice. We may offer repair services or be able to provide guidance on how to proceed.

Will the makeup fade after a long time?

The painted makeup uses ordinary cosmetics, which it will fade as time goes by. Rubbing frequently will speed up the process of fading. You can remove makeup and reapply it.

What kind of lubricant should I use?

Use only water-based lubricants with TPE and silicone dolls. Oil-based lubricants can damage the material over time. Ensure the lubricant is compatible with the doll’s material.

Ordering & Shipping

How do I place an order?

Placing an order is easy! Simply browse our website, select the doll(s) you want to purchase, and add them to your cart. Proceed to checkout, where you will enter your shipping information and payment details. Follow the on-screen instructions to complete your order.

What is the order process?
  1. Choose or Customize Your Sex Doll.
  2. Checkout Payment.
  3. Production – if applicable, production time takes approx. 1-2 weeks.
  4. Confirmation – we will show you the sex doll factory pictures for confirmation before shipment.
  5. Shipping & Delivery – scheduled delivery time takes approx. 7 business days.
  6. Review – if you’re satisfied with our products and service, you’re welcome to send us a review.
What payment methods do you accept?

We accept a variety of payment methods, including:

  • PayPal
  • Credit Cards (Visa, Mastercard, Discover, American Express, etc.)
  • Debit Cards
  • Google Pay
  • Apple Pay

All transactions are processed securely.

For more information on our payment options, please visit Payment Policy.

Will I receive any order email after placing the order?

Yes, please make sure you received an order confirmation email after placing the order. If not, please check your SPAM folder for the order confirmation. We will email you the order confirmation, doll factory pictures, and tracking information, so please provide us with a valid email address in your order and reply to us.

Will I get free gifts?

If you buy a sex doll from ShopAdultToys.com, we offer some free gifts. You can get instruction manual, wig, comb, vaginal irrigator, and even a soft blanket.

Can I cancel my order?

You can cancel your sex doll order within 24 hours of placement. Email us with your order number and email within 24 hours. A 5% PayPal fee applies, and you will receive about 95% refund. Cancellations are not possible after 24 hours.

Which couriers do you use?

DHL, FedEx and UPS. We work with these couriers to speed up shipping and ensure safe delivery.

Where do you ship to?

We ship to North America, European, Australia, New Zealand, South Africa, Japan, Malaysia, Singapore, most Asian countries. Not sold to India, Saudi Arabia, Muslim countries, Hinduism countries, and Middle East countries.

What is the shipping cost?

We offer free shipping on all doll orders, please check our shipping policy page for details. There are no hidden fees. Some countries may need to pay import taxes upon delivery. Usually ranges from $100 to $150 and up, depending on the sex doll. Buyers are responsible for import taxes and fees. We will assist you during this process. So, you don’t have to worry too much, it’s not a big deal.

How long does shipping take?

Delivery times vary depending on your location and the ordered product. Please note that unforeseen circumstances like customs delays or weather conditions can sometimes affect delivery times.

  • Custom Dolls: 2 to 3 weeks (production + shipping)
  • Dolls In Stock: 3 to 7 business days
Is shipping discreet?

Yes, absolutely! We understand the need for privacy. All orders are shipped in plain, unmarked packaging with no indication of the contents, website or our company name on the outside. The shipping label will only contain the necessary delivery information.

Can I track my order?

Yes, once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery on the shipping carrier’s website.

Can I pick up my package?

Yes, we can deliver the package to your local DHL/FedEx/UPS pickup location for you to pick up, please leave the DHL/FedEx/UPS pickup location address in your order and we will deliver the package here for you to pick up. Please also call DHL/FedEx/UPS to confirm before shipping.

What if my doll arrives damaged?

We take great care in packaging our dolls to prevent damage during shipping. However, in the unlikely event that your doll arrives damaged, please contact us immediately within 3 days of receiving your order. Please provide photos of the damage to the doll and the packaging. We will work with you to resolve the issue, which may include a replacement or refund.

Returns & Warranty

What is your return policy?

Due to the nature of sex products, we generally do not accept returns for hygiene reasons once the doll has been used or the packaging has been opened. However, if you receive a defective or damaged doll, please contact us within 3 days of receipt, and we will arrange for a replacement or refund.

Exceptions: Returns are not available for customize sex doll.

Please see our full return policy page for detailed information.

Do you offer warranty?

We offer a limited warranty against manufacturing defects. If you believe your doll has a manufacturing defect, please contact us within 3 days of delivery with details and photos. Our warranty does not cover damage caused by misuse, improper care, or normal wear and tear.

Can't find an answer?

Please contact our customer service through the contact page and our team will get back to you as soon as possible.